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Intuit Customer Care

Remote (US & Canada) · Financial Services

TurboTax Customer Support Specialist

Customer Supportremoteentry Levelcontract

Overview

Provide tier-1 tax software and customer experience assistance to individuals and small business filers during tax season.

Responsibilities

Assist callers with account setup, navigation, filing questions, and basic technical troubleshooting in a professional manner.

Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable high-speed internet and USB headset

Key Skills & Tools

  • Customer Support
  • Tax Software
  • Active Listening
  • Problem Solving

Language Requirements

Fluency in: English

Compensation & Terms

$19 - $25 / hr

Independent contractor service fee. Currency follows your country of operation (USD).

Schedule

Minimum commitment of 20 hours weekly. Flexible weekday and weekend shifts available (20-40 hrs/week).

Application Process

  1. Submit your application and profile details.
  2. Employer review and qualification check.
  3. Brief screening interview or onboarding alignment.
  4. Final confirmation and schedule dispatch.