Remote Customer Experience.
Career With Confidence.
Opportunities, certified training, and pre-vetted CX talent — all in one place.
Enterprise Onboarding Scan
Verified Workstream Partner Network
🇺🇸United States
Flexible 30-Min
No Interviews
Get certified soon as you're interested.
Just a simple registration process.
No Application Fee
It's 100% free to apply.
There are no hidden fees at any stage.
Guaranteed Work
Once you pass the background check and assessment,
you'll be matched to live opportunities.
4.9 ★ Average Rating
Highly rated by agents for reliable support, fair pay,
and real opportunities with Fortune 500 companies
Choose Your Journey
Wingman delivers dedicated environments whether you're seeking work, building a support workforce, or sharpening your business acumen.
I'm a Professional
Find verified remote work, upgrade your skills with free Academy courses, and earn shareable certificates.
I'm an Employer
Post job openings, discover pre-vetted customer experience talent, and build your high-performing support team.
I'm a Small Business Owner
Join practical live webinars led by industry experts, access business guides, and level up operations.
Work around your real life
Flexible 30-Min Shifts
Whether You're a Working Parent or Building a Future in Your Remote Customer Experience Career.
We've Got You Covered.
Forget rigid 9-to-5 commutes. Wingman CX Network provides independent customer service professionals with direct access to Fortune-500 brands. You choose your weekly service blocks to fit around family, education, or personal goals.
Select 30-minute intervals. Adjust core availability windows semi-annually (every 6 months).
Outstanding independent contractors receive official Wingman CX professional references.
Bypass Automated ATS Filters.
Get Directly Qualified.
No Interviews.
Stop getting your resume lost or filtered out by automated ATS software. Wingman CX replaces arbitrary keyword bots with an objective 2-minute Technical & Eligibility Scan so you can fast-track directly into instructor-guided client program certification.
Non-Negotiable Security Screening
Mandatory background check guarantees client data integrity and unlocks high-tier accounts.
Solid English + Language Bonus
Fluent verbal & written English required. Spanish & French bilingual agents unlock premium pay tiers.
Campaign-Specific Tech Configurations
Standard PC & wired Ethernet required; dual monitors or specific CPU speeds required not unlocked per campaign.
David Lawson • Lead Specialist
Fiserv (fintech company) • Customer service and fraud specialist
Find Your Next Opportunity
- AP
Apex Retail Logistics
Remote
RemoteE-Commerce Resolution & Escalations Lead
Manage high-priority customer escalations, shipping courier claims, dispute mediation, and VIP account satisfaction.
Customer Supportmid Levelfull time- Dispute Resolution
- Shopify
- Claims Management
Target Rate$22 - $29 / hr
DeadlineNov 28, 2026
- CL
CloudDesk SaaS Solutions
Remote
RemoteTier-1 SaaS Helpdesk & Product Specialist
Assist enterprise users with software onboarding, password resets, browser extension configuration, and feature walkthroughs.
Technical Supportentry Levelpart time- Jira
- Intercom
- Bug Reporting
Target Rate$20 - $26 / hr
DeadlineDec 15, 2026
- VO
Voyager Luxury Escapes
Remote
RemoteVIP Travel & Concierge Booking Advisor
Provide bespoke concierge recommendations, flight bookings, luxury resort reservations, and itinerary management for premium travelers.
Salessenior Levelfull time- Concierge Services
- GDS
- High-Touch Service
Target Rate$24 - $32 / hr
DeadlineNov 20, 2026
- CA
CarePoint Health Network
Remote
RemotePatient Intake & Care Navigation Representative
Guide patients through registration, specialist scheduling, appointment confirmations, and insurance eligibility checks.
Technical Supportmid Levelcontract- HIPAA
- Scheduling
- Patient Communication
Target Rate$20 - $28 / hr
DeadlineDec 1, 2026
- TH
The Home Depot Pro Care
Remote
RemoteInbound Pro Customer Support & Order Care
Support contractor accounts and retail customers with order tracking, store inventory inquiries, delivery logistics, and returns.
Customer Supportmid Levelfull time- Zendesk
- Order Management
- De-escalation
Target Rate$18.50 - $24.50 / hr
DeadlineNov 30, 2026
- IN
Intuit Customer Care
Remote (US & Canada)
RemoteTurboTax Customer Support Specialist
Provide tier-1 tax software and customer experience assistance to individuals and small business filers during tax season.
Customer Supportentry Levelcontract- Customer Support
- Tax Software
- Active Listening
Target Rate$19 - $25 / hr
DeadlineNov 15, 2026
High-Demand Client Sectors
Earn competitive rates in USD ($) while servicing premier North American brands. Programs offer full instructor training.
FinTech & Banking
High Security • Premium Hourly Rates
E-Commerce & Retail
Peak Seasonal Volume • Flexible Shifts
Healthcare & Wellness
Stable Year-Round Hours • Care Focused
SaaS & Tech Platforms
Priority Tier Access • Tech Savvy
Rates vary by client program, experience, and opportunity. Select programs may offer higher earning potential.
Our Path to Remote Servicing
See exactly what happens from eligibility check to your first opportunity.
Select any step below to explore the process.
Check Eligibility
Our automated diagnostic scanner ensures your computer and network meet strict enterprise client security standards.
What We Provide:
- check_circle1-on-1 agent registration assistance
- check_circlePre-submission equipment diagnostics
- check_circleEnterprise partner ID linking & validation
Learn with Free Certified Courses
Free, self-paced certification courses covering customer experience, tools, and professional standards. Anyone can verify your credentials online.
- Remote WorkFree Certificate
Remote Work Essentials
Set up your space, your routine and your tech to work reliably from home.
LevelBeginnerDuration2 hLessons3 Modules - AI and Digital SkillsFree Certificate
AI Tools for Support Teams
Use AI assistants safely and effectively in customer work.
LevelIntermediateDuration2 h 30 minLessons2 Modules - Customer ExperienceFree Certificate
Customer Experience Foundations
The habits, vocabulary, and de-escalation protocols that make customers feel heard.
LevelBeginnerDuration3 hLessons5 Modules
Grow Your Small Business
Practical, live interactive webinars and recorded workshops from industry practitioners to scale your operations.
- Business GrowthFreeUpcoming
Winning your first ten customers
calendar_todayOct 9, 2026schedule15:00 to 16:00 UTCSSample Speaker ASample AdvisoryStatus: Open for Registration36 seats left - AIFreeUpcoming
AI for customer support without the risk
calendar_todayOct 16, 2026schedule15:00 to 16:00 UTCSSample Speaker BSample CloudStatus: Waitlist ActiveWaitlist only - CybersecurityFreeUpcoming
Cybersecurity basics for small business
calendar_todayOct 23, 2026schedule15:00 to 16:00 UTCSSample Speaker CSample SecureStatus: Open for Registration
100% Compliant Workspace
Verified/Eligible home office set up
Technical Assurance & Workspace Criteria
Before matching with Fortune 500 job opportunities, our system verifies that your computer and home office setup comply with strict customer data protection protocols.
Location Check
Must reside in eligible US state
Background Check
Non-negotiable security screening required for enterprise access
English & Languages
Solid English required; 2nd languages (e.g. Spanish) unlock premium rates
PC & Campaign Specs
Windows PC & wired Ethernet; campaign-specific specs vary by client
Need Pre-Vetted Customer Experience Talent?
Search professionals who have opted in for visibility, review their verified skill badges and certificates, and shortlist with full confidence. Post your custom jobs with dedicated screening rules.
Why Partner With Wingman CX?
Bypass Automated ATS Systems
Skip getting ignored or rejected by automated resume filtering algorithms — gain direct access to servicing Fortune-500 client programs.
Verified Professional References
As an independent contractor, deliver outstanding service and receive official Wingman CX references and portfolio backing.
Flexible Shifts & 6-Month Windows
Choose 30-minute weekly intervals around your life. Adjust core shift availability windows semi-annually (every 6 months) for stability.
Trust and Verification
What you can rely on across the Wingman CX ecosystem today.
No Application Fee
Joining the network and exploring opportunities is 100% free with zero hidden costs.
Verifiable Certificates
Every Academy certificate has a public, cryptographically signed verification link.
You Control Your Profile
Employers see only what you choose to share. Opt into public visibility anytime.
Become an Affiliate Partner
Register as a Wingman Network influencer, generate your unique referral link, and earn credit for every agent who joins through you. Track your signups in real time from your personal portal.
Frequently Asked Questions
Wingman CX Network, by Aldra Labs, is an independent business organization that provides independent professionals with remote customer experience opportunities from Fortune 500 brands. We guide you through onboarding, certification, and getting matched with work that fits your schedule.
Need Great Talent?
Build and scale your remote customer experience team with qualified professionals from the Wingman network.
Ready for Your Next Opportunity?
Create your profile, complete your technical diagnostic check, and unlock direct client certifications.